Access Statement For Elder Grove  

Introduction

Elder Grove is a traditional Victorian house built in 1898, over three floors with the cellars being converted to provide reception, dining room and bar, thus giving a bed and brekfast establishment over four floors.

Arrival & Car Parking Facilities
 
• Elder Grove has a tarmac car park with 9 spaces for the 10 rooms. When every room has a car the last car in is double parked 
• The access  from the road is over a dropped kerb, the drive way slopes down to the car park
• The parking space nearest the entrance can be reserved by request when booking. We also have a space at the rear of the house which can be reserved for motorbikes (Secure bar for locking bikes)
• The house is signed as Elder Grove and the phone number is on the sign.
• There are no steps or barriers from the car park to the lower level entrance.
• The car park has low level lighting in the evenings

Main Entrance & Reception
 
• The street level entrance (front door) has three wide steps to the front door and a small step in the door way. There are no hand rails on these steps. The front door gives entrance to the hallway and lounge and access to the staircase.
• The small reception is on the lower ground floor, (same level as the car park). There is no seating is in the reception area but the bar area is alongside.
• For pre-bookings, registration cards are pre-prepared to assist guests with check-in. Luggage can be carried to the room on request and guests are shown to their room.
• Guests have a key to enter the building at any time. The owners or a member of staff are available on site from 8 am to 11pm. A night bell on the car park entrance door can be used to summon assistance after 11pm.
• The reception and hallways have deep colored carpet, there is some white paint work in the lower ground floor area but all other skirting boards, doors and door frames are in natural wood.
• The staircase into the building starts at reception.

Public Areas - General (Internal)
 
• As previously described the house is over four floors, with access to all floors from a staircase with banister on one side. The staircase has 2 landings and 2 half landings.  There are no lifts or stair lifts in the building. The ground floor (street level) gives access to the lounge and the lower ground floor access to the bar and dining room.
• All areas are well lit with low energy light bulbs. Some natural light falls onto the top floor and through the front door.
• All areas are carpeted.
• Comfortable seating is in the bar area and lounge with chairs in the dining room.
• Doorways into rooms are a mixture of wood and glass panelled. Most are open throughout the day.  Significant doors are fitted with automatic door closures in the event of fire.
• Furniture is arranged in the public rooms to allow free access around the room.

Public Areas - WC
 
• None.  All bedrooms are en-suite.

Dining Room, Bar & Lounges,
 
• Dining room - Chairs and tables are moved to suit the room and combinations of guests staying. Dining room chairs DO NOT have arms. Guests can help themselves to the breakfast buffet table, but assistance is available on request.
• A large print menu is available.
• Special diets and allergies are catered for with prior arrangement.  Vegetarian breakfast is always available.

Bedrooms
 
• All bedrooms are on the 1st and 2nd floors (from street level). Access to the rooms is from the staircase.  There are no steps into any bedroom.
• The fire alarm system is a bell. Guests are requested to put the emrgency sign provided on to the bedroom door handle if they require assistance in the event of an evacuation. 
• All rooms have standard double or single divan beds, with clear access from the bed to the bedroom door.
• Bedroom TVs have Teletext and remote control.
• Hot drink trays in each room have a kettle with a maximum mark for filling. Some kettles are cordless.
• All the bedding is man made fibre.
• One double room and one single room can be used by guests with dogs. All other rooms are kept pet free. Dogs are not permitted in the bedrooms unattended.

Bathroom, Shower-room & WC
 
• All bedrooms have an en-suite bathroom. They all offer comfortable freedom of movement but bathroom sizes vary slightly between rooms. 
• All en-suite rooms have a bath (with grab rail), a shower fitting over the bath, a toilet, hand basin, shelving and a towel rail. The hand basin hot taps are fitted with a blender with the water set at 40^oC. The showers have thermostatic mixer taps, and the bath hot water tap is set at 60^oC. 
• All bathrooms have a door with a handle and lock.
• Bathrooms are carpetted and tiled around the toilet.  Each bathroom is decorated individually and co-ordinated with the bedroom.

Laundry
 
• The nearest Laundry is in Windermere

 Leisure Facilities
 
• Passes to the Langdale Leisure Club are available - please see the club's web site for details of access and facilities. 

Contact Information
 
• Address:  Elder Grove, Lake Road, Ambleside, Cumbria,         LA22 0DB, UK
• Telephone:  015394 32504
• Email:  info@eldergrove.co.uk
• Website:  www.eldergrove.co.uk

Future Plans

• Due to the age and layout of the house there are no plans to change access to the property or to the rooms.